Collection and use of personal data
We collect and use your personal data only with your voluntary consent. If you agree to this, you authorize us to collect and use the following data: first and last name, e-mail, telephone number, home address. The collection and processing of your data is carried out in accordance with the laws in force in the territory of the European Union and in the state of Ukraine.
Data storage, modification and deletion
The user who has provided his personal data to the site premius.biz has the right to change and delete them, as well as to withdraw his consent to their use. The period for which your personal data will be stored: the time necessary for the data to be used for the main activities of the site. At the end of the use of your data, the site administration deletes them. To access your personal data, you can contact the site administration at the following address: (hidden) We can transfer your personal data to a third party only with your voluntary consent, if they were transferred, then changing the data in other organizations not related to us, we cannot implement.
Use of technical data when visiting the site
When you visit the premius.biz site, the database stores records about your IP address, visit time, browser settings, operating system, as well as other technical information necessary for the correct display of the site content. Based on this data, it is impossible for us to identify the identity of the visitor.
Providing information by children
If you are a parent or guardian, and you know that your children have provided us with their personal data without your consent, please contact us: (hidden) It is forbidden to leave personal data of minors on our service without the consent of parents or guardians.
Use of personal data by other services
Links to other sites
Feedback, final provisions
This User Agreement (hereinafter referred to as the Agreement) governs the relationship between the owner of premius.biz (hereinafter referred to as PREMIUS.BIZ or Administration) on the one hand and the user of the site on the other.
The PREMIUS.BIZ website is not a mass media.
By using the site, you agree to the terms of this agreement.
If you do not agree with the terms of this agreement, do not use the PREMIUS.BIZ website!
Rights and obligations of the parties
The user has the right:
- search for information on the site
- receive information on the site
- copy information to other sites indicating the source
- use the site information for personal non-commercial purposes
The administration has the right:
- at your own discretion and the need to create, change, cancel the rules
- restrict access to any information on the site
The user undertakes:
- ensure the accuracy of the information provided
- do not disrupt the functionality of the site
- do not use scripts (programs) for automated collection of information and / or interaction with the Site and its Services
The administration undertakes:
- to maintain the site's performance, except when it is impossible for reasons beyond the control of the Administration.
Responsibility of the parties
- the administration does not bear any responsibility for the services provided by third parties
- in the event of a force majeure situation (combat operations, state of emergency, natural disaster, etc.), the Administration does not guarantee the safety of the information posted by the User, as well as the uninterrupted operation of the information resource
Terms of the Agreement
This Agreement shall enter into force with any use of this site.
The agreement ceases to be valid when a new version of it appears.
The administration reserves the right to unilaterally change this agreement at its discretion.
The administration does not notify users of changes in the Agreement.
Payment and refund policy
Payment by VISA/MasterCard payment cards
We accept international payment cards VISA/MasterCard issued by Ukrainian and foreign banks. There is no additional fee for paying by card.
Payment is made in Ukrainian hryvnia. If the currency of your account is different, then the payment amount will be recalculated at the rate of your bank.
We are not responsible for possible exchange differences that may arise due to the difference in exchange rates on the day of payment and return of payment.
According to the Law of Ukraine “On Protection of Consumer Rights” The user can return the product purchased on the PREMIUS.BIZ website and receive funds for it within 14 days from the date of purchase or exchange the product purchased in the store, subject to all the norms provided for by law.
The site administration has the right to refuse a refund if the product returned by the User is of inadequate quality or has signs of use.
Upon receipt by the User of goods of inadequate quality, the funds will be returned to the User if there is an act drawn up by the delivery service operator.
Payment by bank transfer
In order to pay for an order by bank transfer, select this type of payment when placing an order, and also indicate the details of the legal entity / individual entrepreneur who is the payer for this order.
After placing an order, our employee will contact you and send you an invoice for payment.
We will send your order after receiving payment and necessary documents from your side. Along with the order, you will receive the original invoice and invoice.
You have the right to cancel your order within 14 days without giving reasons.
The deadline for cancellation of the order is 14 days from the date of receipt of the goods by you or from the moment when a third party appointed by you, who is not the carrier, takes possession of the delivered goods.
In order to exercise your right to cancel an order, you must inform us of your decision by means of a statement.
You can inform us about your decision by e-mail firstname.lastname@example.org
We will reimburse you no later than 7 days from the date of receipt of the returned goods. We will use the same means of payment that you used for the order, and you will not pay any fees for such a refund.
Terms of return:
According to the Law of Ukraine "On Consumer Protection", you have the right to return or exchange goods of proper quality for any reason within 14 days from the date of purchase, subject to the following terms and conditions.
In order for the items to be returned, make sure that:
The items were purchased in the last 14 days;
The product is in its original packaging;
The product is of proper quality.
You can exchange a good quality product for a similar product or for another product with a refund of the price difference, or refund the money. The goods are exchanged within 14 days, excluding the day of purchase by transferring it to the seller. Please make sure that the product has not been used, there are no chips and scuffs, its packaging, presentation, consumer properties, factory seals, labeling, factory labels, stickers and documents are preserved, and there is also a sales receipt or cash receipt or other document confirming payment for the specified product.
The following items are not subject to return and replacement:
more than 14 days have passed since the purchase of the product, excluding the day of purchase;
when checking the quality of the goods, signs of interference with the device of the goods were found (opening, repair attempts) or traces of misuse will be found;
constructive changes have been made to the product and/or its components, or their attempts have been detected;
the goods were in use: there are chips and scuffs, the packaging was opened, the presentation or consumer properties were damaged, factory seals, labeling, factory labels, stickers and documents were torn off;
there is no sales receipt or cash receipt or other document confirming payment for the specified product.
We reserve the right to refuse to return any item that does not comply with the above return conditions.
We also draw your attention to the fact that according to clause 3 of Article 4 of the Law of Ukraine "On Consumer Rights Protection", the buyer is obliged:
before starting the operation of the goods, carefully read the operating rules, passport or other documentation provided by the store for the goods;
if necessary, get explanations and advice on the conditions, features and rules of use of the goods - before using the goods;
use the product according to its intended purpose and adhere to the conditions (requirements, norms, rules, conditions) established by the manufacturer of the product in the operational documentation;
in order to prevent negative consequences for the consumer regarding the use of the goods, it is necessary to adhere to the special safety rules provided for in the operational documentation, and in the absence of such rules in the documentation - the usual understandable safety methods established for goods of this type.
According to Article 8 (part 14) of the Law of Ukraine "On Consumer Rights Protection", in case of doubts about the quality of the consumed goods, an independent examination can be carried out at the request of the buyer, at the same time, when establishing the full operability of the goods and its compliance with the declared technical and functional characteristics, the costs of the examination are reimbursed by the buyer. An exchange of goods or a refund for it is carried out only after receiving the results of an independent examination, which found that the goods do not meet the parameters stated by the manufacturer. The consumer has the right to be present at the quality check of the goods personally or through the participation of his authorized representative.
In case of confirmation of the improper quality of the goods based on the results of an independent examination, the payment and costs associated with the delivery or shipment of the goods are carried out by the seller.
Minor changes in the appearance of the product or its individual elements indicated on the images of the site https://premius .biz and not affecting the functional qualities and technical characteristics of the product are not a malfunction of the product.
The manufacturer of the product also reserves the right to make changes to the design, appearance, configuration and characteristics of the product without prior notice to improve its technological and operational qualities. The equipment, color, appearance and other parameters of the product may differ slightly from those indicated on the website.
If you have any suspicions that our product does not work properly, is defective or has factory defects, please follow these steps:
contact us in any way convenient for you, the information is listed in the contacts section.
write us an email with the subject "Return of goods" and try to describe the problem in as much detail as possible. After receiving the letter, our service manager will contact you to clarify the details and help in solving the problem.
Upon receipt of the parcel, we ask you to check the integrity, configuration and all characteristics of the goods directly at the carrier's office.
When detecting defects, it is necessary to act in accordance with the internal rules of the carrier, that is, to draw up an official act on the detection of a defect / damage or under-completion.
It is also necessary to notify the store manager by phone or e-mail about the detected defect.
In this case, we guarantee you a refund of the funds paid or a resend of the goods.
Return of goods
When sending the goods by courier delivery services, mail or any subjects of logistics services for its return, all issues arising from the settlement of situations related to the damage of the goods, their complete destruction or loss are borne by the buyer.
You are responsible for the costs and risks associated with returning the goods to us. You must ship the product to the following address:
Department No. 6 (up to 30 kg per seat): 13a Voskresenskaya str.
We are not responsible for items damaged or lost during return shipping. We cannot issue a refund without actually receiving the goods or confirming the return delivery received.
Refund of funds
After we receive the goods and if they fully comply with the requirements described above, you will be refunded.
According to the Law of Ukraine "On Consumer Protection", money is refunded within 7 days from the date of receipt of the returned goods.
The refund is made in the same way and to the same person who paid for the order.
Please note that in case of payment for the goods by bank card, the refund period depends on the policy of the issuing bank of the card.
If you have any questions about our Refund and Refund Policy, please contact us by email email@example.com